Clean your dog's ears. It's normal for a clean ear to have some wax in it, but there shouldn't be any particular smell to it. To clean your dog's ears, apply some ear cleaning solution (bought at a pet supply store) to a cotton round. Not too much or it will drip into the ear while wiping. Wipe dirt and wax away from the inner ear, but don't rub vigorously, as this might cause sores. Don't push too far into the ear, either. If your dog has drop ears like a bassett hound, wipe the inside of the ear flag as dirt collects there as well. The groomers rule of thumb is to clean only what you can see.
Book your grooming appointment online and select the Zen Spa Package – or ask your groomer when you arrive in-store. Zen Spa package includes soothing lavender shampoo and conditioner that can help relax your pup during bath time, in addition to lavender scented spritz that refreshes coats with a fresh-smelling aromas and essential oils. Package also includes your choice of 4 basic upgrades like nail buffing, teeth brushing and paw balm, and a special seasonal bandana.