Pets with special needs: Our salon safety protocol is maintained to the highest safety standards. Express service is available for pets who prefer to be hand dried only. For pets with flatter faces (also known as brachycephalic), your stylist will recommend this option as this will greatly decrease the amount of time your pet will spend in the grooming salon, and may be a better option for the health of certain breeds. Please note that we cannot accept wolf hybrids at this time, due to vaccination limitations.

Avoid getting water in the ears and eyes. If water does somehow get in the ears, use a small cotton ball or cotton pad (not a Q-tip, as it could go too far in) and gently wipe pat the inside of your dog's ear. Your dog will likely shake his head to remove water as well (like after a swim). If your dog seems to be scratching his/her ear constantly after bathing, take them to a vet to address the problem.
If you are shy about touching certain parts of your dog, get over it. If you are going to clean your dog, you must clean your dog's whole body. If there are any fleas or ticks on your dog, let them sit for ten minutes after working in the flea and tick treatment shampoo. When the bugs are dead, make sure to fully wash all of them off. If they are left on, these could give your dog a disease. To get the ticks off, get your hemostats latched on the ticks head and pull outward so the head doesn't break off and stay in the body. This would include scrubbing all over your dog's body, even areas you are not comfortable with. Never use hot water, and be especially careful to avoid warm water or medicated shampoos on the genital area. This area is sensitive.

Avoid getting water in the ears and eyes. If water does somehow get in the ears, use a small cotton ball or cotton pad (not a Q-tip, as it could go too far in) and gently wipe pat the inside of your dog's ear. Your dog will likely shake his head to remove water as well (like after a swim). If your dog seems to be scratching his/her ear constantly after bathing, take them to a vet to address the problem.

Please note that regardless of pet type, we always put safety first. Sometimes pets can stress in new situations. If we feel your pet is too stressed or showing any potential health concern, we may opt to conclude the grooming appointment in order to do what's best for them. Your stylist can help recommend a grooming service for a smooth introduction, such as a Mini Make-Rover. For any potential health concern your stylist will refer you to your veterinarian.
×